Use of Cookies
Hidra.pt uses cookies to help provide you with a better service and a more personalised experience when using our website. By continuing to browse our website, you agree to the use of cookies.
Cookie Policy
To ensure a good browsing experience for our visitors and provide a service better tailored to their preferences, we use cookies to collect and store information. If you wish, you may disable this functionality in your browser. However, doing so may restrict access to certain areas of the website or prevent you from receiving personalised content.
The use of cookies is common practice on most websites, with the primary purpose of improving navigation and saving users time. Hidra.pt may use cookies to collect information during your visit, such as the sections you visit and the interactions you make. These files prevent you from having to enter your personal details repeatedly, thereby facilitating navigation and the personalisation of services.
Cookies may be used to improve future interactions with the website. As the system recognises information previously provided, you will not be asked to provide it again. You may choose to accept or delete cookies. Most browsers accept cookies automatically, but this setting can be changed at any time in your browser settings.
Privacy Policy
If you do not agree with the terms set out below, we recommend that you do not use this website.
This Privacy Policy explains how we collect and use your personal data, as well as the measures we take to ensure its security and confidentiality.
Hidra.pt values your privacy and undertakes not to sell, share or disclose your personal data to third parties, whether individuals or companies.
The website is owned by Hidra.pt.
1. Collection of Information
Whenever it is necessary to collect personal data for the provision of products through the online shop, such data will be used in accordance with the applicable data protection legislation, namely Law No. 67/98 of 26 October, ensuring the security and confidentiality of the information provided.
Data is collected voluntarily through the website, forms, questionnaires, promotional campaigns or competitions. The data collected may include name, address, email address, telephone number, IP address, demographic data and lifestyle information, for the purposes set out below. Hidra.pt is responsible for the collection and processing of personal data.
2. Use of Information Collected
Hidra.pt undertakes to comply with the legal requirements in force concerning data protection in Portugal.
The data collected may be used to provide information about urban infrastructure and water services in Portugal, as well as to gain a better understanding of users’ profiles and thereby improve the services offered.
The information is intended exclusively for the internal use of Hidra.pt, namely to respond to requests submitted through the website, and the protection and confidentiality of the data provided are ensured.
Personal data may be shared with third parties (such as carriers) solely where necessary to provide the requested services. In such cases, only the information strictly necessary will be shared.
3. Right of Access, Rectification, Erasure and Objection
Under Law No. 67/98 of 26 October, any user may request access to their personal data, obtain information about its content, and request its updating, rectification or deletion. To do so, a written request should be sent to: geral@hidra.pt
4. Data Security and Protection
Hidra.pt undertakes to implement all appropriate technical and organisational measures to protect users’ personal data against loss, misuse or unauthorised access.
However, recognising that the Internet is not a 100% secure means of communication, Hidra.pt cannot guarantee the absolute security of information transmitted online and cannot be held liable for any loss or damage resulting from unauthorised access to such information.
5. Liability for External Websites
The website may contain links to third-party websites outside the Hidra.pt domain. These websites may collect personal data or request information from users. Hidra.pt is not responsible for the content or privacy practices of these websites. We recommend that you read their respective privacy policies before providing any information.
6. Consent
By providing your data, you are deemed to accept the terms of this Privacy Policy. Completing forms on the website implies your consent to the automated processing of your data in accordance with the terms described herein.
7. Changes to the Privacy Policy
Hidra.pt reserves the right to review or update this Privacy Policy at any time in order to reflect legislative changes or other requirements. Any changes will be duly published on this page, and users are therefore advised to review this content regularly.