Use of Cookies
Hidra.pt uses cookies to help provide you with a better service and a better experience when using our website. By continuing to browse our website, you agree to the use of cookies.
COOKIE POLICY
To ensure that our website provides visitors with a good browsing experience and a more personalised service, we use cookies to collect and store information. If you wish, you may disable this functionality in your browser. However, doing so may restrict access to certain areas of the website or prevent you from receiving personalised information.
The use of cookies is common practice on most websites, with the aim of saving users time and making navigation easier. Hidra.pt may use cookies to collect information during your visit to the website, such as the areas you visit and the activities in which you participate. These files are used to prevent visitors from having to enter their personal information repeatedly, as well as to facilitate navigation and personalise the service. Cookies may also be used to improve your future use of the website. As the system is able to recognise information that has already been provided, you will not be asked to provide the same information again. You may choose to accept or delete cookies. Most browsers accept cookies automatically. If you do not wish to use cookies, you should change your browser settings regarding the acceptance of cookies.
PRIVACY POLICY
If you do not agree with this Privacy Policy, you should not use this website.
This Privacy Policy sets out how personal data is collected and used, as well as the safeguards and security measures adopted in its processing.
Hidra.pt recognises the importance of privacy. We will never sell your information to third parties, whether individuals or companies.
The hidra.pt website is owned by Hidra.pt.
1. Collection of Information
Whenever it is necessary to collect personal information for the provision of products through the Online Shop, such information will be used in compliance with the applicable data protection legislation and the requirements of the CNPD (Portuguese Data Protection Authority), in accordance with Law No. 67/98 of 26 October, in order to ensure the confidentiality and security of the personal data provided.
All information collected is provided voluntarily, whether through the website, online forms, questionnaires, service promotions and/or competitions. Hidra.pt collects personal data such as names, addresses, email addresses, telephone numbers, IP addresses, demographic data and lifestyle information for the purposes set out below. Hidra.pt is responsible for the collection and processing of personal data.
2. Use of Information Collected
Hidra.pt undertakes to comply with the rules governing the processing of personal data in force in Portugal.
The information obtained may be used by Hidra.pt to send you information about urban infrastructure and water services in Portugal, and to collect general information in order to understand user profiles and thereby adapt Hidra.pt’s services to its users and customers.
The data collected is intended exclusively for use by Hidra.pt in order to respond to requests made through this website, and the privacy and protection of users’ data are guaranteed.
Hidra.pt may disclose a user’s personal information to other companies, such as carriers, where this is necessary to provide a product or service. In such cases, only the minimum information necessary to fulfil the request will be shared.
3. Right of Access, Rectification, Erasure and Objection
In accordance with Law No. 67/98 of 26 October, any person may request access to their personal data, obtain information about its content, and request its rectification, updating or deletion by sending a written request to Hidra.pt at: geral@hidra.pt
4. Data Security and Protection
Hidra.pt undertakes to adopt the necessary security measures to safeguard users’ personal data against misuse or unauthorised access.
However, as the Internet is not a 100% secure means of communication, Hidra.pt cannot guarantee the security of any information disclosed online, nor can it be held liable for any loss or damage suffered by users as a result of a loss of confidentiality of such information.
5. Liability
This website may contain links that redirect users to other websites outside the Hidra.pt domain. These websites may themselves collect data or request personal information. This Privacy Policy does not apply to third-party websites. You should therefore read the Privacy Policy of any third-party website you visit. We accept no responsibility for the content or information contained on such websites.
6. Acceptance of the Privacy Policy
By providing their data, users are deemed to accept the terms of this Privacy Policy. Completing the forms constitutes the user’s consent to the automated processing and use of their data in accordance with the privacy terms described in this document.
7. Changes to the Privacy Policy
Hidra.pt reserves the right to update or revise this Privacy Policy at any time in order to adapt it to any legislative changes and/or other requirements. Any changes will be published in this section. Users should therefore check this section regularly to remain informed about the Privacy Policy currently in force.